ISO 20252 Implementer eLearning Course
The only eLearning course purpose-built for market, opinion, and social research professionals, covering everything from core compliance requirements to methodology-specific annexes.
Benefits
What your organisation gains
Audit readiness — Staff who understand exactly what auditors look for and how to evidence compliance across research operations.
Consistent standards — A common framework across project managers, fieldwork teams, and QA staff, so compliance doesn’t depend on one person.
Vendor confidence — Equip your procurement and oversight teams to assess supplier compliance against the standard.
Recognised certification — Each learner earns an official ISO 20252 Implementer Certificate, providing documented evidence of competence.
See the full course outline
How It Works
Flexible learning that fits around research operations
- Modular and self-paced — Short video lessons designed for busy professionals. No fixed schedule.
- Desktop and mobile — Accessible anywhere, including on-site and in the field.
- Mandatory + optional modules — Cover the core standard, then go deeper into the annexes relevant to your research methods (sampling, fieldwork, digital observation, data management, and more).
- Multiple certificates — Learners earn a certificate for mandatory modules, plus individual annex certificates for each optional module completed.
What you’ll Learn
Understand ISO 20252 Structure
Explore purpose, scope, and annexes.
Identify Core Requirements
Learn the key management system components.
Roles & Responsibilities
Recognise responsibilities in ISO-compliant research.
Assessment & Reflection
Test your skills with exercises and quizzes.
Who is this course for?
Built for the people who make research compliance happen
Market Researchers
Professionals involved in designing, conducting, or analysing research studies who want to ensure their work aligns with international quality standards.
Research Agency Staff
Team members working in operations, project management, or fieldwork who are responsible for delivering research projects efficiently and compliantly.
Quality Assurance & Compliance Professionals
Individuals overseeing internal audits, vendor assessments, or certification readiness within research organisations.
Developed by industry specialists
This course was developed by practitioners with direct experience in ISO 20252 implementation, certification audits, and market research operation, not by generalist instructional designers working from a textbook.
The content is aligned with ISO 20252:2019 and structured around real audit and compliance scenarios.
Meet the experts behind the course →
ISO 20252 Implementer Course